Please read these terms carefully before using our services.
Welcome to our website. By accessing and using our services, you agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any other policies referenced herein. These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Homelet Services ("Company", "we", "us", or "our").
We provide the following services:
When you submit a quote request through our website, you provide us with certain personal information including your first name, last name, email address, phone number (optional), and the service(s) you're interested in.
Requesting a quote does not obligate you to purchase services from us, nor does it obligate us to provide services. All quotes are subject to our confirmation and availability.
Unless otherwise stated, quotes are valid for 30 days from the date of issuance. After this period, prices and availability may change.
You agree to provide accurate, current, and complete information when submitting a quote request. We reserve the right to reject requests that contain inaccurate or incomplete information.
By providing your email address and/or phone number, you consent to receive communications from us regarding your quote request and related services.
All services are subject to scheduling availability. We will make reasonable efforts to accommodate your preferred schedule, but cannot guarantee specific dates or times until confirmed.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
We may, at our discretion, employ subcontractors to perform services. All subcontractors will be held to our quality standards.
For services requiring certifications (such as EICR, Gas, and EPC certificates), we comply with all relevant regulations and industry standards. Copies of certifications are available upon request.
Payment terms will be specified in your formal quote or agreement. Unless otherwise agreed, payment is due upon completion of services.
We accept various payment methods which will be specified in your quote.
Late payments may incur additional charges and interest as permitted by law.
If you need to cancel or reschedule a confirmed service appointment, please provide at least 24 hours notice. Cancellations with less notice may incur a cancellation fee.
We reserve the right to cancel or reschedule services due to unforeseen circumstances, including but not limited to weather conditions, illness, or equipment failure. We will make reasonable efforts to notify you promptly of any changes.
We guarantee our workmanship for a period specified in your formal quote from the date of service completion. This guarantee is subject to proper use and maintenance.
For materials and equipment, manufacturer warranties apply. We do not provide additional warranties beyond those offered by manufacturers.
Our guarantees and warranties do not cover damage resulting from misuse, neglect, accidents, or unauthorized repairs.
Our liability for any claims arising from our services shall not exceed the amount paid for the specific service giving rise to the claim.
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses arising from your breach of these Terms or misuse of our services.
You agree to provide our technicians with reasonable access to your property as necessary to perform the requested services.
We are not responsible for pre-existing property conditions or issues not directly related to the services we provide.
We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws.
We implement reasonable security measures to protect your personal information. However, no method of data transmission or storage is 100% secure.
All content on our website, including text, graphics, logos, and software, is our property or the property of our licensors and is protected by intellectual property laws.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Your continued use of our services after changes constitutes acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms or our services shall be resolved through negotiation, mediation, or arbitration before resorting to legal proceedings.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
For questions about these Terms or our services, please contact us at:
Homelet Services
Greater London, United Kingdom
info@homelet-services.co.uk
These Terms and Conditions are effective as of March 21, 2025.
Last Updated: March 21, 2025