Skip to main content

Privacy Policy

How we collect, use, and protect your information

1. Introduction

At Homelet Services, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Complete a quote request form
Contact us via email or phone
Register for an account
Subscribe to our newsletter
Request customer support
Provide feedback

Personal information may include your name, email address, phone number, postal address, and the specific services you're interested in.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns. This includes:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time and date of visits

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Provide and Manage Services

We use your information to provide, maintain, and improve our services, including processing quotes, scheduling appointments, and communicating with you about your service requests.

3.2 Communication

We may use your contact information to communicate with you about your account, services, updates to our policies, and promotional offers if you have opted to receive such communications.

3.3 Customer Support

We use your information to respond to your inquiries, provide customer support, and resolve any issues you may have with our services.

3.4 Analytics and Improvement

We analyze usage patterns and preferences to improve our website functionality, develop new features, and enhance our service offerings.

3.5 Legal Compliance

We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Sharing Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information where required by law, governmental request, or to protect our rights, privacy, safety, or property.

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to process your information, we will either delete or anonymize your information or, if this is not possible, securely store your information and isolate it from any further processing until deletion is possible.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access

You can request access to the personal information we hold about you.

7.2 Rectification

You can request that we correct inaccurate or incomplete information.

7.3 Erasure

You can request that we delete your personal information in certain circumstances.

7.4 Restriction

You can request that we restrict the processing of your information.

7.5 Data Portability

You can request a copy of your information in a structured, commonly used format.

7.6 Objection

You can object to our processing of your information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable laws.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our records.

10. Updates to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Homelet Services
Greater London, United Kingdom
info@homelet-services.co.uk

We will respond to your inquiry as soon as possible and within the timeframe specified by applicable data protection laws.

Effective Date: March 21, 2025
Last Updated: March 21, 2025

Back to Home